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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Douglas White

May 10, 2024

1  out of  5 rating by Douglas White
"May 3, 2018 after paying for towing on my auto policy’s for 25 years, I turned in a $450 towing bill that was rejected. My vehicle was stranded at a dealership 6 weeks with no available parts. I had it towed to another shop for repair - resulting in me putting the kabosh to Joe Jilek State Farm. Might as well change the name to Allstate - the rejected claims column looks about the same. Happy anniversary Joe - 6 years has gone by - now - for the privilege of quoting my insurance needs, that $450 towing bill will now cost you $1200. Have a nice day - Doug"
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Rita Arnold

March 27, 2024

5  out of  5 rating by Rita Arnold
"I've been with your office for over 30 years. The staff goes above and beyond. One of the first calls I received from a business after qaurentine began was a courtesy call from Joe himself to check on my well being. You don't get such personal service at many places these days. Most recently Kim has found me savings and signed me up for the insurance reform. I couldn't be more pleased or recommend any company more highly. I'm hoping for another happy 30 years with you Joe and your incredible team. Things are changing!!!!"
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February 9, 2024

5  out of  5 rating by S SD
"Professional, and always responsive. Every time, when I need explanations or make changes in my policy I get a nice, polite and patient help. Thank You!"
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Hannah Payeur

November 17, 2023

5  out of  5 rating by Hannah Payeur
"I love that there is always someone who answers the phone & is very helpful every time. Karen always goes an extra step as well as the other staff! Would recommend 10/10!"
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Jeff Lashua

October 10, 2023

5  out of  5 rating by Jeff Lashua
"State Farm has served our family for over 20 years. Very happy with the service Joe and his team have provided. Staff is friendly and professional."
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Dan Kuhens

October 6, 2023

5  out of  5 rating by Dan Kuhens
"Perfect service. Everyone is friendly and it's local and convenient"
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Marge Cornwell

September 6, 2023

5  out of  5 rating by Marge Cornwell
"Joe’s agency has always come through for us. We have had our insurance here for many years. The office is always there to help and Karen is especially knowledgeable and always professional."
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Tammy White

August 28, 2023

5  out of  5 rating by Tammy White
"After the time consuming inconvenience of dealing with online insurance, I decided to go local. I investigated local agencies and this office had good reviews. I took a chance and called them. They were everything I hoped for. Linda was patient and helpful. I love having a human to deal with and it only takes one quick phone call. Highly recommend."
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Amy Snodgrass

August 22, 2023

5  out of  5 rating by Amy Snodgrass
"Very friendly staff. Always willing to help and answer questions."
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Sue Shaver

August 17, 2023

5  out of  5 rating by Sue Shaver
"Most exciting at the agency Dexter meets me at the door,walks me to the desk,let's me hug and kiss him,at my will I just love him,oh yes,the ladies are a big help also,Dexter can't type when you see Joe he says hello too they care for my needs very well come visit the place soon"
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August 13, 2023

5  out of  5 rating by D C
"I purchased Life Insurance from Joe. Only a positive experience with the best rates I found. I highly recommend."
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Karen Pratt

August 11, 2023

5  out of  5 rating by Karen Pratt
"I am so pleased to say that I have worked at Joe Jilek’s office for 15 years. I have had wonderful service for my auto, home and life insurance. There is a committed hard working team at Joe’s office!"
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Stephanie Fain

August 11, 2023

5  out of  5 rating by Stephanie Fain
"These guys are always looking out for me.. always willing to work with me and super friendly! Thanks Joe Jilek"
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Tobin Keen

August 10, 2023

5  out of  5 rating by Tobin Keen
"Very friendly and helpful staff"
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Jacob Weckler

July 20, 2023

5  out of  5 rating by Jacob Weckler
"(Always the best service,)I have to update this review these individuals working for Joes office are top notch. Gail Sandy and Linda thank you for all you do for me. I’m so happy I changed locations back in 2021 or 2020 to you because the State Farm location I had before them was not the best, Gail is 100% the best, I’ve talked to her the most and she always helps me with all my car insurance needs she’s been helping me with the Jeep I just obtained and gave me great advice and said I can call her anytime with question's I may have , and sandy is always helping me with any claim I have she’s always giving the best help, and Linda is always answering any questions I have even if she doesn’t have answers she always finds out and calls me right back. Always number one service from this group. THANK YOU FOR ALL YOU DO!!"
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seth lanier

April 5, 2023

5  out of  5 rating by seth lanier
"We are super happy with this firm. Anytime we need anything they are ON time and ON IT! They are super nice and professional and work with us continually!"
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Sandra Fowler

March 20, 2023

5  out of  5 rating by Sandra Fowler
"Always taken care of even in a rush. They are the best have used them for years for all my vehicle and other needs."
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Julie Sears

January 28, 2023

4  out of  5 rating by Julie Sears
"State Farm handled the repairs to my car nicely. Huge draw back was that my rental car coverage expired way before my repairs were completed. Thankfully my Mom let me borrow her car for an extended period of time."
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Beth Cloud

January 2, 2023

5  out of  5 rating by Beth Cloud
"the office staff are very helpful with claims and insurance services"
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G. Chris Taylor

December 12, 2022

5  out of  5 rating by G. Chris Taylor
"Friendly and efficient staff. Always had a great experience with these folks! Thank you for making insurance easy for your customers."
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Nancy Craft

August 9, 2022

5  out of  5 rating by Nancy Craft
"The team here goes above and beyond to make sure all questions are answered. This includes inquiries about different coverages. Keep up the amazing work."
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Rob S

August 8, 2022

1  out of  5 rating by Rob S
"They lost a great potential customer. I can't remember the womans name but she treated my wife and myself like criminals. Glad we are with another agency."
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Cecily Kaufmann

August 2, 2022

5  out of  5 rating by Cecily Kaufmann
"Wonderful service, has always taken care of my family and their property"
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Derek Miller

July 25, 2022

5  out of  5 rating by Derek Miller
"My new car I just got.was hit when it was park and state farm took care of it quick and it's back on the road.state farm will always have my business. Thanks for everything ."
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Krysta Emerling

June 13, 2022

1  out of  5 rating by Krysta Emerling
"Worst insurance company ever. High priced. We had a gmc truck with full coverage and a kia sedonna with plpd. Now we have switched since February of this yr. Had an issue and had to file a claim from January. They don't have our correct information in system after being with the company for over a yr. And Sandy told me that she couldn't find our gmc in the system. And the kia had full coverage. I started questioning their office and they way things are handled. Sandy hung up on me. Even she knows and don't even want to deal with it or answer my questions."